We want you to be satisfied with your purchase from RIM XYZ LLC. If you are not, we will gladly accept the item{s} that are unwashed, unworn, and unaltered with the original package and tags accompanied by the original invoice for online orders within 20 days of order shipment or pickup date. We reserve the right to refuse any return or unqualified return request.

Customers may return item(s) within 20 days of the order shipment or pickup date for orders placed with a credit card.

Orders placed using Cash/Cash App, PayPal cannot be returned within 20 days, orders must be returned by mail within 10 days at the consumers expense. Cash/Cash App, Paypal, orders are eligible for exchanges. If an exchanged item is not received, a new order will be created and a charge will apply.

Select limited-edition styles are eligible for return within 10-14 business days of the shipping date.

Please allow up to 10-14 business days for us to receive and process your return. You will receive an email notification upon the completion of return processing.

The following items may not be returned or exchanged: personalized items.